Frequently asked questions

StoryCheck combines licensed phone-intelligence providers, public records, identity enrichment partners, and open-web search to surface possible matches and signals.

Each finding is scored with a confidence indicator. Results may include possible matches and are presented as signals, not guaranteed identity ownership.

Most reports are generated within 60 seconds of payment.

StoryCheck starts with a short trial that then converts to a monthly plan. Your exact price and the next charge date are always shown at checkout before you pay, and you can cancel online in under a minute.

A StoryCheck report surfaces the likely owner's name and aliases, a general location such as city and state, the carrier and line type with a VoIP or burner flag, publicly linked profiles and usernames, and a risk score that weighs spam and scam indicators. Every finding is a possible match drawn from public and licensed data, not a confirmed fact.

If you do nothing, the trial converts to the monthly plan, and the first monthly charge is on the date shown at checkout. If you cancel before the trial ends, you are not charged the monthly price. You keep any access you already paid for through the end of the period.

Yes. Alongside phone lookups, StoryCheck can check an email address for breach exposure and linked accounts, and run a photo check, so you can confirm more than one detail about the same person from a single account.

Some numbers, especially new VoIP or prepaid lines, have little public footprint, so a report can come back thin. When that happens the thin result itself is a signal worth noting, and you can add an email or photo to the same lookup to fill in more of the picture.

Coverage is strongest for United States numbers, where public records and licensed data are deepest. International numbers can return carrier, line type, and open-web signals, but name and record coverage varies by country.

Yes, and it takes under a minute. Log in to the account you signed up with, open the menu in the top right and tap Profile, open the Credits tab, then tap 'Cancel subscription' at the bottom. No phone call and no questions. Your plan stays active until the end of your current billing period, so you keep the time you already paid for.

No. StoryCheck is not a consumer reporting agency and results cannot be used for employment, tenant, or credit screening purposes.